Next up in our employee series is Leah Maxwell, our lovely Senior Account Executive. Leah joined us a few months ago and supports the Account Directors with their day-to-day client communication, project management and internal operations. To find out more about Leah, read her interview below:
What does a typical day at work look like?
After tackling the morning commute, I’m ready for my favourites – pastries and coffee! Once I’ve got those, my work day begins. On a typical day, I support the Account Directors with their client calls, capture client requirements, build quotes for work, brief jobs into the studio, do quality control checks, capture client feedback, and support on the operations side by improving our internal processes. I always use our opportunities and current jobs as a ‘to do list’ to structure my day and check on the status of each project.
How did you get into your role? What made you want to become a Senior Account Executive?
I’ve always enjoyed planning so managing projects was an area of interest for me. I started working at a marketing institute within commercial sales. Then, I moved into corporate client services and built up my experience in nurturing client relationships. I took a marketing qualification to broaden my knowledge of marketing and design. I’ve always enjoyed planning and being organised so went into an agency role to build on my skills and experience.
What would you say is the best thing about your job?
I enjoy the discussion and close collaboration between the Account Directors and the content and studio teams. I also value the opportunity to get involved with a range of interesting projects.
Any advice for someone wanting to become a Senior Account Executive?
Having an eye for detail is key and will help you to capture all client requirements. Using a planner to help keep track of your projects and creating a ‘to do’ list is essential. Also, taking lots and lots and lots of notes!
What do you like to do outside of work?
I enjoy reading and immersing myself in different worlds. I practice Pilates as I find it very therapeutic and grounding.
Tell us something about you that we wouldn’t know from reading your CV?
I used to be a ballet dancer. I was also in the West End production of ‘Oliver!’ as a child and worked alongside Rowan Atkinson.
When you’re in charge of the office music, what is your go-to playlist?
Probably my indie playlist – a mix of The Killers, Inhaler, Kings of Leon and Lana Del Rey.
What is your favourite font and why?
My favourite font is Gotham. I like the simplicity of Gotham, the combination of sleekness and minimalist design appear unfussy; almost like a blank slate. Gotham can be used stylishly in a wide variety of contexts, it can be read as masculine in the heavier weights or more elegant and feminine in the lighter weights.
If you could spend the day with any cartoon character, who would it be?
I’m a big fan of Bubbles from the Powerpuff Girls. Her signature colour is blue, which is also my favourite colour. Her personality ingredient is “sugar” and she is seen as kind and very sweet but she is also capable of fighting monsters just as well as her sisters can.
What is your favourite Pantone colour?
My favourite pantone colour is 3115 – a lovely blue that reminds me of a tropical ocean.